SPARC Services and Programs Strategic Plan Goals

1. Recruitment/Retention: SPARC will retain 80% of their employees at the individual program level. SPARC will do so by implementing initiatives in the following categories.
   • Benefits
   • New Hire & Recruiting
   • Staff Development/Training
   • Supervisory Initiatives
   • Infrastructure
2. Growth/Expansion of Services/Programs & Funding: SPARC will add new service lines and add to current service lines during 2025. SPARC will reach this goal by following initiatives in the following areas.
   • Current Service Line Expansion
   • New Service Line Expansion
   • Diversification of Revenue Stream
   • Infrastructure
3. Medicaid Transformation/Whole Person Care: SPARC will maintain strong membership and attendance at national, state, and local committees and collaboratives and share information with leadership and leadership development/training on the “big picture” around the BH system. SPARC will accomplish this goal with implementation of initiatives in the following categories.
   • Standard Plan
   • Child and Family Specialty Plan
   • 1915i Waiver Services
   • Infrastructure
4. Compliance: SPARC will aim for 80% compliance rate for all required standards including service documentation, personnel & training, regulatory standards/policy & procedure, incident reporting, and for all other required internal and external requirements. SPARC will meet this goal by implementing initiatives in each of the following areas.
   • Routine & Targeted Internal Reviews
   • External Reviews
   • CARF Standards
   • Infrastructure