Programs That Matter

Our Team is dedicated to our consumers and each other, and we have spent our careers custom designing Programs to meet our mission. Check out our Programs today!

Programs & Services

Our Misson

Our Mission is simple: We work to keep people out of expensive institutional care.

We do this by adhering to a strong set of Values set inside a strong culture. Our Team is dedicated to our consumers and each other, and we have spent our careers custom designing Programs to meet our mission. We encourage you to take a moment and read about our company values and see exactly what makes The SPARC Network tick.

The SPARC Network Values

Family Centered Treatment® (FCT) is an evidence-based practice (EBP) that is currently being provided in various states.

We custom design community-based Case Management programs that work to enhance quality Care Coordination.

Providers almost always claim that “our services are the best!”….we genuinely add value to our programs.

Home based therapeutic services is an exciting new program offered exclusively in our central region

Our Licensed Outpatient Therapists provide intensive clinical therapeutic services to children, adolescents, and adults with identified mental health or substance abuse diagnosis.

CST is a community-based therapeutic program for adults with complex behavioral health needs.

TMS is a rehabilitation service intended to increase and restore an individual’s ability to live successfully in the community.

SPARC acts as liaison between the hospital and community in an effort to solve the problem of over-utilization.

Services are “hands-on” individualized assistance with everyday activities that are required by a member with severe and persistent mental illness in order to live independently in the community.

Looking for a career? The SPARC Network is looking is always looking for team members who are looking to help make a difference. If you feel our mission and values fit what you’re looking for, feel free to check out our current available job openings and send in your resume. We look forward to hearing from you.

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The SPARC Network LLC

5200 Park Road Suite 218B – Charlotte, NC 28209

Phone: 866.700.1606 ext. 115

Fax: 866-338-5921

For referrals please email us at sparcreferrals@thesparcnetwork.net

Corporate Office - Charlotte Office

5200 Park Rd Suite 218B

Charlotte, NC 28209

Shelby Office

220 S Post Road, #2

Shelby, NC 28152

Winston Salem Office

8007 North Point BLVD

Suite A

Winston Salem, NC 27106

Troy Office

102 E Spring Street

Troy, NC 27371

Asheville Office

225 E. Chestnut Street #100, Asheville NC 28801

Hickory Office

3314 16th Ave SE, Suite 205, Conover NC 28613

Case Management

The SPARC case management system works to create a comprehensive, integrated system of supports and services which provide effective interventions for the most difficult to treat conditions.

Our Case Managers coordinate closely with Care Coordination in an effort to provide seamless care.

* Clinical Home- coordinates and/or provides comprehensive assessment, and ongoing basic benefits (as needed) for each member.

* Integrated- maintains medical and behavioral provider relationships for supports and services.

* Coordinated- All aspects of the person-centered plan are carried out in such a manner that reflects the interrelationship of each individual service or component, and does not allow gaps in service or wait times between necessary levels of care.

* 24-7 Crisis-Our Case Managers are trained in crisis response and will go into the field as necessary to ensure continuity of care and safety to members.

Shared Risk Contracting

Medicaid Managed Care Organizations and Behavioral Health Providers have the potential to partner and improve health care quality and control rising costs, particularly for complex, high-need members. Coordinating behavioral health and medical services, and/or providing evidenced-based programs, may help to dramatically improve quality of care and reap significant savings from avoidable emergency room and inpatient utilization.

The SPARC Network will custom design shared savings programs that work to reduce health care spending for high-cost member populations, while simultaneously increasing the quality of service delivery and outcomes.

If you would like more information, please email dan@thesparcnetwork.net

In Home Therapy Services (IHTS)

In Home Therapy Services (IHTS) is a combination of the Evidenced-Based Therapy Practice Motivational Interviewing and coordination of care interventions provided in the home and community to children and their families where there are complex clinical needs that traditional outpatient therapy cannot adequately address.

IHTS is a time limited service, approximately 6 months, in which the Therapist and the QP work with the child and their family to meet the therapeutic needs as well as provide linkage to professional and natural supports. The Therapist will provide individual and family therapy to address the child’s mental health needs as well as family systems issues and needs that may complicate traditional outpatient therapy from being successful. The QP will approach the care coordination through the philosophies of System of Care and will work with the various systems involved with the child and family, such as DSS, DJJ, Primary Care, and School System. Upon discharge from IHTS services, children and their

families will be able to continue to receive Outpatient Therapy from the Therapist to ensure continuity of care. The child/family will receive a minimum of 2 hours/week of therapy and care coordination activities.

The goals of IHTS are to:

1 Reduce presenting mental health/psychiatric symptoms

2 Ensure linkage to and coordination with community services and resources

3 Prevent out of home placement

Services Available in: Mecklenburg, Cabarrus, Union, Stanley, Davidson, Forsyth, Davie, Rockingham, Stokes, and Rowan Counties.

Outpatient Therapy

Our Licensed Outpatient Therapists provide intensive clinical therapeutic services to children, adolescents, and adults with identified mental health or substance abuse diagnosis.

We can serve members in the office and/or in the community, including homes. Our Therapists are trained in Crisis Response and can provide 24-7 crisis services. Our Clinicians are supported (when necessary) with case management and medication management.

Finally, SPARC Therapists coordinate closely with the member’s Medical Home.

Community Support Team (CST) provides direct support to adults with a diagnosis of mental illness, substance use, or co-morbid disorder and who have complex and extensive treatment needs. This service consists of community-based mental health and substance use services, and structured rehabilitative interventions intended to increase and restore a beneficiary’s ability to live successfully in the community. The team approach involves structured, face-to-face therapeutic interventions that assist in reestablishing the beneficiary’s community roles related to the following life domains: emotional, behavioral, social, safety, housing, medical and health, educational, vocational, and legal.

This is an intensive community-based rehabilitation team service that provides direct treatment and restorative interventions as well as case management.

CST is designed to provide:

a. symptom stability by reducing presenting psychiatric or substance use disorder symptoms;

b. restorative interventions for development of interpersonal, community, coping and independent living skills;

c. psychoeducation;

d. first responder intervention to deescalate a crisis; and

e. service coordination and ensure linkage to community services and resources.

Transition Management Services (TMS)

The SPARC Network uses Transition Management Services (TMS) to provide services to individuals participating in the Transition to Community Living Initiative (TCLI). TMS is a rehabilitation service intended to increase and restore an individual’s ability to live successfully in the community by maintaining tenancy.TMS focuses on increasing the individual’s ability to live as independently as possible, managing the illness, and reestablishing his or her community roles related to the following life domains: emotional, social, safety, housing, medical and health, educational, vocational, and legal.TMS provides structured rehabilitative interventions.

Services Available in: Mecklenburg, Cabarrus, Union, Stanley, Davidson, Forsyth, Davie, Rockingham, Stokes,

Enhanced Crisis Response

SPARC interfaces with facility utilization review staff to facilitate timely transfer of hospitalized patients and appropriate use of facility resources. Our uniquely trained clinicians act as a liaison between the hospital, physicians, managed care, nursing homes, family members and behavioral health providers to resolve problems, provide information, and maintain positive relationships.

Services Available in: Mecklenburg, Cabarrus, Union, and other neighboring counties on a case by case basis.

Individual Support Services are “hands-on” individualized assistance with everyday activities that are required by a member with severe and persistent mental illness in order to live independently in the community. The services are intended to support adults ages eighteen (18) and older living in a private home, a licensed group home, an adult care home or a hospital that have a documented plan to transition to independent or shared housing.

Specifically, this service provides assistance with Instrumental Activities of Daily Living (IADL) including preparing meals, managing money, shopping for household necessities, using the telephone, housecleaning, laundry, transporting the member to access the community, medication management, supervision and cuing. The goal is to provide coaching to the member in areas of need and fade this support over time.

Family Centered Treatment® (FCT)

Family Centered Treatment® (FCT) is an evidence-based practice (EBP) that is currently being provided in various states. FCT has been gradually formalized into a model of home-based treatment that lowers rates of out of home placements. It has been refined based on research, experience and evidence of effectiveness derived from practice. The foundations of the model are from eco-structural family therapy (Minuchin) and emotionally focused therapy (Johnson). FCT is a systemic family systems change model. The third phase of treatment, valuing changes (through use of paradoxical and experiential exercises), seeks to confirm and capitalize on internal changes within the family so that the family is not dependent on the therapist once services terminate. Services are intensive with a minimum of 10 hours per month provided to the family. FCT incorporates coordination with other systems, such as MCO, DSS and DJJ as well as 24/7/365 Crisis Intervention.

This service is targeted towards:

1. Consumers with prior treatment episodes of residential treatment with unsuccessful  family reunification,

2. Consumers at risk for higher levels of residential, such as Level III,

3. Consumers who have been hospitalized with little prior treatment where hospital is  recommending residential services,

4. Consumers currently in residential treatment where discharge is being prolonged due  to lack of family systems work to make this successful Consumers with extensive histories of utilizing enhanced services without successful  outcomes.

To learn more about Family Centered Treatment, please click here http://familycenteredtreatment.com/ or email Teri Herrmann at therrmann@thesparcnetwork.net

Services Available in: Mecklenburg, Cabarrus, Union, Stanley, Davidson, Forsyth, Davie, Rockingham, Stokes, Gaston, Cleveland, Lincoln, Burke, Catawba, Iredell, Yadkin, Surry, Rowan, and Montgomery Counties

If you would like Family Centered Treatment brought to your area (including anywhere in the USA) please contact Dan@TheSparcNetwork.net